The first impression gathered in both advertisements is that the
promotions are just tools to communicate brand message and are focused directly
at the consumers. There is no evidence of any suggestions to wholesalers or
retailers in the marketing chain. Thus it is very much a pull strategy (Bovee
et at., 1995). Mini and Smart are products that are already well known in the
market and the effectiveness of this strategy will depend on the objectives the
respective companies in initiating the advertisements.
If the objectives include the motivation of people to make a purchase
then the adverts are not likely going to be very effective. However if they are
designed to trigger an interest in the consumer to make a search for further
information or to test drive then it
seems more relevant even though there is no contact address or description of
possible sources of information.
In both cases, there is a
direct appeal to possible needs of the potential customer that will place the
product in a class of its own. The Smart advert talks about 90 degrees parking while the Mini advert is
concerned with rounding corners. The similarity in both tactics also includes
the use of photographic tricks to attract the attention of the reader. This,
although effective in reinforcing a customer attitude, is hardly enough to
obtain a customer persuasion. There is no other visible effort to link the
products to the target audience. Jones (1992) suggested that an effective
advert should have one or both of the two types of appeals namely logical and
emotional appeals. Although I believe the advertisements are trying to use
communication techniques, clearly there is no logical appeal and emotional
appeal is present but needs enhancement. It is difficult from the advert to
place value or quality or to relate to any human emotions or senses.
There are five well established strategies for
creative messages, according to Tuckwell (1998). These include the use of Testimonials,
Endorsements, Product demonstration, Product-as –a-hero, Torture test and
Product comparison. In addition Petty and Cacioppo (1986) stated that
advertisement of products such as vehicles are best approached using the
central route process of the Elaboration Likelihood Model (ELM) while Healy
(2007) showed that a vast majority of advertisements in many industries are
founded on emotional appeals. In the case of the adverts in question, the
emotional appeal is on the shapes of the cars. This could be enhanced by
appealing expressly to the prestige that is attached to the ownership of the
cars.
The ELM is a model that is being used here and
is an attempt to affect attitudinal and behavioral brand loyalty using low vs.
high-involvement conditions. The fundamental concept is to appeal to the
audience by demonstrating why the potential customer should act favorably. The
advertisers therefore have to choose between transformational and informational
appeals. The emotional appeals can be of two types; either positive or
negative. Positive emotions include things like pride and happiness while
negative emotions include fear. Thus the two adverts are using positive
emotions to influence the potential consumers in their attitude towards the
vehicles. Aaker et al (1992) stated that in using ELM adverts often rely on the
stirring up of emotions based on perceived effectiveness.
The elaboration likelihood
of the advertisement is the critical factor in its effectiveness. When it is
high the central route is very effective and when it is low the peripheral
route method is more effective (Petty and Cacioppo, 1986). This is because the
central route consists mainly of ideas and concepts that are to be digested and
scrutinized. Advertisements that use this route must be able to present to the
audience material to get them involved in some logical thinking. (Benoit et
al., 2001).
One of the main
disadvantages of using the central route is that it requires the audience to be
affected in one way or the other by the idea being put forward and in addition
must have the interest and capacity to analyze this However when these
conditions are satisfied, the effects last longer and are therefore more
permanent than the peripheral route. It is more effective in seeking for brand
loyalty for instance.
The peripheral route of
persuasion on the other hand is more relevant to the two advertisements. It
uses the method of attracting the audience with factors that are irrelevant to
the actual contents of the adverts. It employs a mix of marketing and public
relations. Although peripheral persuasions are able to produce behavioral
changes they need to be repeated over and over again in order to have a long
lasting effect (Moore, 2001).
References
Asker, David A., Rajeev Batra, and John G. Myers
(1992), Advertising Management, 4th ed.,
Englewood Cliffs, NJ: Prentice-Hall, Inc
Benoit,
William L., Stephenson, Michael T., and Tschida, David A. (2001, Winter):
Communication
Studies 52.4. Retrieved May 20, 2003 from the Academic
Search
database.
Bovee, Courtland, John Thill, George Dovel, and Marian
Wood (1995), “Advertising
Excellence”, McGraw Hill, New York, NY.
Jones, John, (1986), “What’s in a Name: Advertising
and the Concepts of Brands”,
Lexington Books, New York.
Moore, Charlie. (2001, Fall). Elaboration Likelihood Model. Retrieved
May 20, 2003
www.ciaadvertising.org/student_account/fall_01.
Petty, R. E., and Cacioppo, J. T. (1986),
Communication and persuasion: Central and peripheral
routes to persuasion. New York: Springer-Verlag.
Tuckwell, Keith, (1998), “Canadian Advertising in Action”, Prentice
Hall, Scarborough, On.
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